Senior Tech Help — patient, hands-on support for older adults

Session types

How sessions work

1. Book or drop in: choose a drop-in or book a 1:1 slot online or by phone.
2. Tell us what you want: short form or phone chat to set expectations (bring device and passwords if comfortable).
3. Patient, step-by-step help: tutors use Easy Read prompts, repeatable steps and volunteer support for 1:1 coaching.
4. Follow-up: simple one-page guides, suggested next steps and local support signposts.

Book a session

Fields marked * are required. If you need Auslan or Easy Read help to book, tick the box or call us and we will arrange support.

Volunteer & training

Volunteers are trained to be patient communicators, trauma-aware and Auslan-aware where possible. Roles include tech helpers, welcome hosts and phone support.

Interested in volunteering? Email founder@edulinked.com.au to learn more.

Frequently asked questions

Do I need to bring a device?

Bring the device you want help with where possible, including power cable and any passwords. If you don't have a device, we can provide guided options or loaners in some sessions.

Is it free?

Most community drop-ins are free. Some bookable sessions or home visits may be subsidised or have a small fee depending on partner arrangements.

Can my carer attend?

Yes — we welcome carers or family members to attend and be part of the learning process.

Developer & admin notes

• Change the form action to your Oncord/CRM endpoint to capture bookings and volunteer enquiries.
• All mailto links route to founder@edulinked.com.au for EduLinked program routing.
• Ensure Easy Read / Auslan downloadable PDFs are tagged and include language metadata en-AU. Add alt text for images.
• If your CMS strips certain inputs, provide a fallback (e.g., ask people to phone or email to book).
• Optional: create printable Easy Read session guides, Auslan scripts or a short phone booking script for staff — I can produce any on request.