Queensland Digital Inclusion Festival — Celebrating inclusive communication & digital access for all
Learn more → Learn more →Prototype — accessible arrival & reception
Inclusion Greeter — a welcoming holographic guide for public spaces
The Inclusion Greeter is an upper-body holographic guide designed to welcome visitors, explain access options and support dignified, consistent arrival experiences at service desks, libraries and public buildings.
Configurable scripts, symbol-supported prompts, Auslan-ready outputs and low/no-touch interaction modes mean the Greeter reduces front-desk pressure while ensuring visitors receive clear, accessible information from first contact. (Spec & demo references available in partner pack.) :contentReference[oaicite:0]{index=0}
Hero image suggestion: a friendly upper-body holographic avatar at a reception desk, with symbol prompts visible and a small “Assistance” button for staff call-through. Suggested alt: “Holographic greeter at a service desk offering options and access information while a visitor looks on.”
Status — Prototype
What the Greeter does
- Consistent welcomes — scripted, localisable greetings in multiple languages & Auslan-ready outputs. :contentReference[oaicite:1]{index=1}
- Accessible prompts — symbol-support, Easy Read options and clear communication choices.
- Assistance flows — staff-call actions, quiet-space directions and privacy-aware pathways.
- Low-touch modes — gesture or voice options with visible volume controls and ASR fallback guidance.
Introduction
A welcoming, dignified arrival experience
The Inclusion Greeter is an upper-body holographic avatar that provides a calm, consistent welcome and explains access choices in plain language. It’s configurable for local contexts so organisations can tailor phrasing, languages and visible access options while keeping a consistent accessibility baseline across sites. :contentReference[oaicite:2]{index=2}
Designed to reduce demand on front-desk staff, the Greeter supports privacy-sensitive directions (quiet spaces, Auslan booking), staff assist flows and simple reporting hooks for monitoring access requests and common information needs.
What we offer
Greeter features & partner package
The Inclusion Greeter is delivered as a design & deployment package: configurable avatar scripts, accessibility-first UI, staff integration notes and operations guidance so sites can pilot or commission with confidence.
Localisable scripts & languages
Pre-written, editable greetings and help prompts with translation guidance and Auslan-ready video outputs.
Accessible UI & symbol support
Clear symbol-driven prompts, Easy Read display variants and visible audio/volume controls to support communication diversity.
Assistance & privacy flows
Staff-call request flows, quiet-space routing, and privacy-conscious wording for sensitive disclosures.
Low/no-touch options
Gesture modes, large-button touch variants and robust ASR fallback guidance to support environments where contact is limited.
Deployment & training
Site-installation brief, staff training package and on-site commissioning support are included in the standard partner package. :contentReference[oaicite:4]{index=4}
Technical notes & pilot model
Data & integration: The Inclusion Greeter is designed to integrate with desk systems for staff call-through and simple incident logs. Where learning or usage records are required, anonymised light-touch telemetry can be exported for M&E with consent controls in place.
ASR & accessibility: ASR may be used for low-touch interactions but must always display transcript confidence, provide visible volume controls and offer an Easy Read/large-button alternative. The spec documents fallback choices and error messaging. :contentReference[oaicite:7]{index=7}
Pilot model (example)
Phase 0 — Site needs & ethics check (2–4 weeks): site audit, stakeholder briefing and ethics / consent planning.
Phase 1 — Demo deployment (4 weeks): install demo unit, configure scripts, run staff training and public demonstration sessions.
Phase 2 — Pilot & evaluation (8–12 weeks): live operation, M&E, iterate scripts and handover guidance.
Frequently asked questions
- Who can deploy the Greeter?
- Libraries, cultural venues, government service desks and health or civic reception areas with a commitment to accessible arrival experiences.
- Is Auslan supported?
- Yes — Auslan-ready video outputs and local Auslan integration guidance are provided as part of the partner package. :contentReference[oaicite:8]{index=8}
- What if ASR is unreliable in our space?
- We recommend visible volume controls, large-button alternatives and a clear fallback to staff call for noisy environments; the spec documents ASR confidence handling and error messaging. :contentReference[oaicite:9]{index=9}
- Do you supply content localisation?
- Yes — scripts are editable for local phrasing and the partner brief includes localisation guidance and an imagery/UI brief. :contentReference[oaicite:10]{index=10}
Easy Read — Inclusion Greeter (one page)
The Inclusion Greeter is a friendly screen person that says hello, explains your options and helps you get the right support. It shows big pictures and symbols, can show Auslan, and can call a staff member if you need help.
Need the full Easy Read pack? Email founder@edulinked.com.au