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Lesson 2 of 12

The Social Model of Disability — Why Environments Create Barriers

Understanding How Design Choices Impact Participation

5 min read
High Impact

Accessibility Support

This lesson includes plain-language summaries to make information easier to understand.

Quick Summary

This lesson explains the social model of disability in simple terms.

  • Disability is often created by barriers in environments, not by a person's impairment
  • Barriers can be physical (like stairs), digital (like websites), or social (like attitudes)
  • Removing barriers helps everyone participate more easily
  • The social model focuses on changing environments, not fixing people

What is the Social Model of Disability?

The social model of disability explains that people are often disabled by barriers in society rather than by their impairments alone. These barriers may be physical, communication-based, organisational or social.

For example, a building with only stairs disables a wheelchair user. When a ramp or lift is added, the barrier disappears and participation becomes possible.

Comparing Models

Medical Model

Focuses on fixing the person.

Social Model

Focuses on removing barriers in environments and systems.

Common Barriers that Create Disability

Barriers take many forms. Here are four common types:

Physical Barriers

Features of the built environment that prevent access.

  • stairs without ramps
  • narrow doorways
  • inaccessible toilets

Communication Barriers

Ways of sharing information that exclude some people.

  • complex language
  • lack of captions
  • missing Easy Read materials

Attitudinal Barriers

Assumptions and beliefs that limit participation.

  • low expectations
  • stereotypes about disability
  • judging ability by appearance

Organisational Barriers

Systems and procedures that create exclusion.

  • inflexible procedures
  • inaccessible policies
  • rigid systems

Examples of the Social Model in Everyday Life

Here are some everyday examples showing how environments create barriers—and how they can be removed.

Example 1

Barrier

A lecture theatre with stairs but no ramp.

A wheelchair user cannot enter independently.

Accessible Solution

Install a ramp or lift. Now everyone can access the space.

Example 2

Barrier

A video without captions.

Deaf users and those with hearing loss miss important information.

Accessible Solution

Add captions and transcripts. The content becomes accessible to all.

Example 3

Barrier

A website that cannot be used with a screen reader.

Blind users cannot navigate or access information.

Accessible Solution

Use proper headings, alt text, and accessible code. Screen reader users can navigate independently.

Example 4

Barrier

A job application form that requires phone calls.

People who are Deaf, have speech disabilities, or phone anxiety are excluded.

Accessible Solution

Offer multiple contact options: email, online forms, or text. More people can apply.

Why the Social Model Matters

Understanding the social model helps organisations design environments that support participation.

When we focus on removing barriers, we create:

  • Accessible buildings — physical spaces that welcome everyone
  • Accessible digital tools — technology that works for all users
  • Inclusive policies — procedures that consider diverse needs
  • Supportive attitudes — cultures that value participation

Instead of asking people to adapt to inaccessible systems, the social model encourages us to improve the system itself.

Key Idea

The social model of disability explains that people are often disabled by barriers in society rather than by their impairments. When we remove these barriers, participation becomes possible for everyone.

Instead of asking people to adapt to inaccessible systems, the social model encourages us to improve the system itself. This shift in thinking helps organisations create inclusive learning environments and implement reasonable adjustments that benefit everyone.

Key Concepts

1

Medical Model vs Social Model

Understanding the difference
Medical vs Social Model

The medical model focuses on the individual

It assumes disability is something that must be fixed or managed by the person.

The social model focuses on barriers in the environment

It recognises that disability often occurs when environments are designed for only one type of user.

Examples include:

  • buildings without ramps
  • digital systems that cannot be used with assistive technology
  • information that is difficult to understand

Key insight: When these barriers are removed, more people can participate.

2

Environmental Barriers

Barriers exist in many places
Environmental Barriers

Physical spaces

  • buildings with stairs but no ramp
  • narrow doorways
  • lack of accessible toilets

Digital systems

  • websites that do not work with screen readers
  • videos without captions
  • complex online forms

Communication environments

  • meetings where only speaking is allowed
  • documents written in complex language
  • information that is not available in multiple formats

Remember: Removing these barriers creates inclusive environments.

Practical Examples

Small changes can significantly improve participation. Examples include:

Physical Access

  • Ramps and accessible entrances: Step-free access to buildings
  • Accessible facilities: Toilets, lifts, and seating areas

Digital Inclusion

  • Captions on videos: Making multimedia content accessible
  • Easy Read documents: Clear, accessible information formats
  • Assistive technology support: Websites that work with screen readers

Communication

  • Written contributions: Allowing different ways to participate in meetings
  • Clear language: Avoiding jargon and complex phrasing

These changes benefit many people, including:

  • people with disabilities
  • international students
  • people learning a new language
  • people using mobile devices

Inclusive design improves environments for everyone.

Social Model of Disability Self-Assessment

How inclusive is your current learning or work environment? Use this quick self-assessment to identify environmental barriers.

0 of 12 statements reviewed
Physical Barriers

Buildings provide step-free access or ramps for people with mobility needs

Entrances, doorways, and corridors allow easy movement for mobility devices

Accessible toilets, lifts, and seating areas are available

Digital Barriers

Digital platforms and websites work with screen readers or assistive technology

Videos and multimedia content include captions or transcripts

Online forms and systems are easy to navigate and understand

Communication Barriers

Information is provided in clear language and accessible formats

Meetings allow different ways to participate (speaking, chat, written responses)

Communication systems recognise different communication styles

Policies and Culture

Staff understand how environmental barriers affect participation

Accessibility is considered when designing systems and environments

Feedback from disabled people is used to improve accessibility

Take Action

The social model encourages us to focus on removing barriers rather than changing people.

You might start by:

  1. improving accessibility of digital systems
  2. making communication more inclusive
  3. identifying barriers in physical environments
  4. asking people about their accessibility needs

Inclusive design helps create environments where everyone can participate.

Next Steps

Continue learning about inclusive environments:

Explore other EduLinked Accessibility Bytes articles
Review accessibility practices in your organisation
Identify one barrier you can help remove

Reflection Questions

Take a moment to consider these questions and submit your reflections:

Your Name
Your Email
Question 1: Where might accessibility barriers exist in your workplace or learning environment?
Question 2: Are there digital tools that might be difficult for someone using assistive technology?
Question 3: What small change could make participation easier for more people?
Question 4: How might accessibility benefit people without disabilities as well?

Remember: Accessibility is an ongoing process. Every improvement contributes to a more inclusive community.

Building Inclusion Capability

The Accessibility Bytes lessons contribute to the development of inclusion capability across organisations and communities.

This learning pathway forms part of the EduLinked Inclusion Capability Index

Continue Learning with EduLinked

Discover more opportunities to grow your inclusive practice skills:


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