Digital Inclusion Essentials
Design and deliver place-based inclusion: device lending, workshops and evaluation templates for community digital participation.
Practical learning for teams setting up lending models, facilitating digital workshops and measuring participation impact.
Course details
Digital Inclusion Essentials supports local teams to design and deliver device lending and participation programs. The course covers equitable lending policies, workshop design for low-barrier participation, and simple evaluation measures to show impact.
Learning outcomes
- Set up and manage equitable device lending models.
- Design and facilitate low-barrier digital inclusion workshops.
- Measure and report participation and impact.
Who this is for
Libraries, community hub staff, community services and local government teams leading place-based digital inclusion initiatives.
Learning hours & prerequisites
- Estimated learning time: 8–12 hours
- Suitable for practitioners at all levels; no formal prerequisites.
Syllabus / Modules
- Module 1 — Models of lending: equity, eligibility and maintenance.
- Module 2 — Workshop design: low-barrier activities, co-design and facilitation skills.
- Module 3 — Participant recruitment & inclusion: outreach and supporting diverse learners.
- Module 4 — Evaluation: lightweight measures and reporting for funders.
- Module 5 — Pilot planning: short pilot plan, risk and sustainment.
Delivery & support
Delivered as self-paced modules with facilitation options, cohort delivery for teams, or partner pilots. For pilots we include a short evaluation package and local sustainment advice.
Frequently asked questions
Yes — templates and scale guidance are included so small libraries can start with a simple, sustainable lending model.
Yes — partner pilots are a core delivery model. We provide templates and evaluation support to test and scale what works locally.
Ready to enable participation?
Register your interest to receive the syllabus and be notified about upcoming cohorts and partner pilots.