Community Digital Inclusion
Train staff to deliver community-focused digital training that centres dignity and accessibility for diverse participants.
Practical, place-based approaches to device lending, low-barrier workshops and co-design with community to increase meaningful digital participation.
Course details
Community Digital Inclusion supports local teams to design and run practical programs that reduce digital barriers. The course blends co-design, facilitation and simple evaluation so teams can test approaches, learn quickly and embed sustainable practice that centres dignity and outcomes for participants.
Learning outcomes
- Lead accessible digital inclusion workshops and activities.
- Co-design participant-centred activities and materials.
- Monitor and report community digital inclusion outcomes.
Who this is for
Library staff, community hub coordinators, community-facing services, local government officers and practitioners delivering device loans, training and community digital programs.
Learning hours & prerequisites
- Estimated learning time: 8–12 hours (modules + pilot planning)
- No formal prerequisites; experience delivering local programs helpful.
Syllabus / Modules
- Module 1 — Understanding local context & equity: mapping needs, barriers and community strengths.
- Module 2 — Device lending & logistics: equitable policies, maintenance and simple workflows.
- Module 3 — Workshop design for low-barrier participation: plain language, activity scaffolds and inclusive facilitation.
- Module 4 — Co-design with participants: practical co-design steps and dignity-first practice.
- Module 5 — Evaluation & reporting: lightweight measures, data collection and telling the story of impact.
- Module 6 — Pilot & sustain: produce a short pilot plan and sustainment checklist.
Delivery & support
Delivered as blended learning, cohort facilitation or partner pilots. Partner pilots include co-design sessions, facilitator coaching, and evaluation support to help teams learn and embed what works locally.
Local sustainment
We include short sustainment guidance and templates so local teams can continue delivery after the pilot phase and adapt the model for different community contexts.
Frequently asked questions
Yes — the resources and templates are designed to scale. We advise small pilots with simple evaluation to build evidence and confidence.
Lightweight templates: short participant surveys, attendance & participation logs, and short outcome trackers designed for community settings.
Ready to support local participation?
Register your interest to receive the syllabus and be notified about upcoming cohorts and partner pilot opportunities.