Module 1 activity
Choose one real example and identify one barrier that could make participation harder. Then choose one small change that could make access clearer, safer, more respectful or easier to use.
This activity helps you apply the ideas from Module 1.
You will look at one service, event, website, form, workplace, learning activity or communication process and ask: what is making participation harder?
You will then choose one practical change that could reduce the barrier.
Choose a service, event, website, form, email, video, workplace process, learning activity or community program.
For example: register for an event, understand an email, complete a form, ask for support or give feedback.
Look for one thing that could make participation harder.
It may be communication, digital, procedural, sensory, relational or attitudinal, evidence or feedback, physical environment, or another barrier.
Pick one realistic improvement that could make access clearer, safer, more respectful or easier to use.
Think about who should review the change, how people can give feedback and when the change should be checked.
Use these categories to help you describe the barrier. It is okay to choose “not sure”.
Information is too complex, too fast, too long, unavailable in another format or unclear about what to do next.
Forms, websites, files, videos, emails or online systems are hard to navigate, read, complete or understand.
Rules, timeframes, processes or service routines make participation harder than it needs to be.
The environment may overload or distress people through light, noise, smell, crowding or unpredictable changes.
People’s behaviour creates barriers, such as rushing, speaking over someone, ignoring AAC users or treating access requests as a burden.
The system does not collect feedback accessibly or does not provide an easy way to record barriers, access needs or complaints.
Use this form to record one barrier and one possible improvement. You can also download the Barrier Record Sheet if you prefer to work offline.
Use these resources if you prefer to work offline, print the activity, or use a text-only version.
Use this sheet to record one barrier, what happened, who was affected and one possible change.
Use this checklist to see whether the example supports respect, choice, time, support and clear information.
Use this text-only version if image diagrams are not accessible for you.
Download text-only PDFGo back to the content page if you want to review rights, dignity, participation and barrier types.
Review Module 1 contentYou can ask for this activity or any resource in another format.
Your completed activity can help you choose an accessibility action to discuss during the Future Ready workshop.
Workshop informationThis activity helps you find one thing that makes it hard for a person to take part.
A barrier is something that makes it hard to take part.
Choose one thing to look at.
It could be:
You do not need to fix everything.
Start with one barrier.
Choose one small change.
You can ask for this activity in another format.
You can also ask for support to take part.
After you complete this activity, you can continue to Module 2 or bring your barrier record to the workshop.