Overview
Read the module purpose, learning goals, and suggested pathway.
Queensland Digital Inclusion Festival — Celebrating inclusive communication & digital access for all
Learn more → Learn more →Inclusive communication and plain language
Module 2 — Communication
Module 2 focuses on inclusive communication, plain language, and multimodal support. It helps organisations make information clearer, more respectful, and easier to use in everyday service and workplace interactions.
Module 2 pages
Use these pages in order to complete Module 2.
Content
Learn about communication barriers, plain language, structure, tone, and alternatives.
Activity
Rewrite a communication example so it is clearer, more respectful, and easier to use.
Downloads
Download the Module 2 worksheet and summary handout.
Key ideas
Communication barriers can exclude people even when support is available. Clear language, respectful tone, pacing, layout, and multiple ways to share information can improve participation and understanding.
Module 2 helps you look at messages from the perspective of the person receiving them, not only the person sending them.
Easy Read version
Module 2 — Communication
This page tells you about Module 2.
Communication means sharing information in a way people can understand and use.
What Module 2 is about
Module 2 is about communication.
It helps you make information clear and respectful.
What you will learn
- how to spot communication barriers
- how to use plain language
- how to make messages easier to follow
- how to offer more than one way to get information
What to do next
Start with the content page.
Then do the activity.
Then download the worksheet or handout.
You can ask for help
You can ask for this information in another format.
You can also ask for support to take part.
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