Community Digital Training — practical, dignity-first learning
Train staff to deliver community-focused digital training that centres dignity and accessibility for diverse participants. We provide workshop templates, device-lending workflows, facilitator coaching and evaluation measures for local impact.
We provide Auslan, plain language resources and alternative formats on request. Tell us your access needs when you register.
About Community Digital Training
Our community digital training helps local teams design and run low-barrier workshops, set up device lending, and measure participation impact. The approach is practical and dignity-first — activities are scaffolded, easy to run and tuned for real community contexts.
Co-design with community, plain-language materials, short activities that scaffold skills, and evaluation templates that make impact simple to measure.
What we offer
Train-the-trainer workshops
Short, practical workshops that prepare local staff to run low-barrier digital sessions and device clinics.
Device lending & workflows
Policy templates, loan forms, maintenance checklists and coaching on running safe, equitable device trials and lending programs.
Accessible resources
Plain-language participant packs, facilitator scripts, captioned videos and easy-to-use activity guides.
Evaluation & reporting
Simple evaluation templates, attendance logs and short outcome trackers that show participation and learning gains.
Partner pilots
Co-designed pilot projects to test local models with hands-on support and short-term coaching.
Ongoing coaching
Follow-up coaching so facilitators build confidence and the program becomes sustainable locally.
How it works — simple steps to local delivery
1. Local scoping
We meet with your team to understand community needs, device availability and learning goals.
2. Co-design & planning
We co-design short workshops and loan workflows with plain-language materials and facilitator scripts.
3. Deliver & coach
Deliver train-the-trainer sessions, model workshops, and coach local facilitators during initial runs.
4. Evaluate & adapt
Use our simple evaluation templates and reflection tools to adapt practice and capture outcomes.
Who this is for
Libraries, community hubs, neighbourhood centres, councils and small community organisations that run or plan local digital inclusion activities.
Common uses
- Set up or improve a device lending library
- Run introductory device clinics and digital skills workshops
- Train volunteers and staff to support diverse learners
- Measure participation and report impact to partners or funders
Outcomes
- Local staff confident to run inclusive digital activities.
- Working device-lending systems and maintenance workflows.
- Accessible participant materials and facilitator guides.
- Simple evaluation data that shows participation and impact.
Examples
Lending workflow + two workshops and volunteer induction to run device help clinics.
Train-the-trainer day plus templates for plain-language participant packs and evaluation tools.
Partner pilot to scale a regional device-lending model across libraries with sustainment plan.
Engagement models
We offer flexible packages: single workshops, multi-session pilot support, or a train-the-trainer + coaching model. Pricing depends on local needs and travel requirements for in-person support.
Typical packages
- Starter: one-day train-the-trainer + materials.
- Pilot: train-the-trainer, two co-facilitated sessions and evaluation template.
- Partner: multi-site pilot with sustainment planning and device-lending setup.
Frequently asked questions
We provide device-lending templates and guidance. Where available, we can support short-term device trials and advise on equitable lending policies. For an existing Digital Lending Library, we can help integrate it with your workshops.
Yes — we prepare plain-language participant packs, captioned video, large-print and editable Word versions on request. Tell us what formats you need when you register.
We use simple evaluation templates: attendance & participation logs, short pre/post confidence questions and a brief facilitator reflection form. These give practical, usable data for local reporting.
Yes — we deliver online train-the-trainer sessions and support remote pilots. We also blend remote coaching with local in-person sessions where possible.
Ready to run local digital inclusion?
Register your interest or send a short brief. Tell us about audience size, venue, and whether device lending is needed. We’ll respond with a tailored suggestion and cost estimate.
All training is delivered with dignity-first practice. Tell us your access requirements when you register and we’ll adapt materials and delivery accordingly.