Program details

Community Digital Inclusion is designed to help local organisations plan and run practical programs that reduce barriers to participation. Projects typically combine device lending, supported activities and staff capability-building so people can engage with services and learning online.

Core components

  • Device lending model — simple loan workflows, maintenance guidance and equity-minded lending policies.
  • Accessible training — short workshops for participants and staff, delivered in plain language and with accessible resources.
  • Co-design — activities and resources co-designed with local people to ensure relevance and dignity.
  • Evaluation — lightweight measures and templates that show practical outcomes for funders and partners.

Our approach

We focus on pragmatic steps that local teams can own: start small with a pilot, learn quickly, refine the approach and embed sustainable practices. Our delivery emphasises accessible communications, person-centred supports and building local capacity rather than long-term dependence on external contractors.

Discovery

Short scoping conversation to understand context and priorities.

Pilot

Run a small test with accessible activities and device loans.

Evaluate

Use simple measures to assess participation and learning.

Sustain

Produce a sustainment plan and local guidance for long-term delivery.

Resources

We share practical templates and guides to reduce setup time. Common resources include lending policies, facilitator guides and evaluation templates.

Outcomes & examples

Typical outcomes are increased device access, improved digital confidence among participants, and strengthened local delivery systems (policies and staff capability). We document examples and short case studies so others can adopt what works.

Who this is for

Libraries & hubs

Device loan programs and community workshops.

Community services

Targeted support and inclusive activity design.

Local government

Place-based initiatives and procurement advice.

Funders

Short pilots and evidence for scale.

Get started

Start with a short discovery meeting. We’ll prepare a scoping note and a simple pilot plan you can use to test and embed practices locally.

Tell us about your idea

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Ready to create local change?

We’ll help you scope a pilot and prepare accessible resources so people can participate with confidence.