Course details

Digital Literacy Basics is a practical, scaffolded program that mixes short workshops, guided practice and easy-to-use templates. It focuses on confident, safe and useful everyday digital tasks.

Learning outcomes

  • Set up and use a smartphone, tablet or laptop (email, browsers, video calls).
  • Create and manage passwords and basic privacy settings.
  • Recognise online scams, manage safe browsing and protect accounts.
  • Use government and service websites for forms, health and school portals.
  • Access community learning resources and basic troubleshooting steps.

Who this is for

Absolute beginners, learners returning to technology after a break, older adults, carers, and community groups wanting an accessible starter program.

Delivery

  • Short workshops (2–3 hours) plus a guided practice session — total 10–14 hours.
  • Small groups (6–12 learners) with volunteer hosts for 1:1 support.
  • Easy Read handouts, symbol prompts and Auslan summaries available.
  • Can be delivered in libraries, community centres or partner sites.

Syllabus / Modules

  1. Intro & device basics: turning on, charging, simple navigation, accessibility settings.
  2. Communication: email, messaging, video calls and respectful online communication.
  3. Browsing & searching: reliable search, bookmarks, reading and saving information.
  4. Privacy & security: passwords, updating software, recognising scams.
  5. Using services: booking, government forms, school portals and online payments (practical walkthroughs).
  6. Troubleshooting & next steps: simple fixes, local support options and how to keep learning.

Download a printable Easy Read syllabus: Digital Literacy Basics — Syllabus (PDF)

Register interest

Fields marked are required. If you need Easy Read or Auslan help to register, tick the box or email founder@edulinked.com.au.

Need help? Email founder

Frequently asked questions

Do you provide devices?
We provide short-term device loans in some cohorts and partner with the Online Lending Library for device packages. Tell us your needs on the registration form.
Is the course free?
Many community sessions are free or low-cost. For partner-delivered or tailored programs we provide a simple quote. Contact us for details.
Can I get a certificate?
Digital Literacy Basics is practical and not formally assessed; participants receive a completion note. Related microcredentials are available for staff or volunteers.