Why this helps

If you don't have a device at home, we'll lend you a tablet that's ready to use: Be Connected bookmarked, Zoom and email installed, and six months of mobile data included. We'll show you how to use it and keep supporting you while you have the loan.

✓ Pre-configured tablet

✓ 6 months data included

✓ Apps pre-installed

✓ Ongoing support

Join online learning, connect with family and practise new digital skills with confidence. Our program is designed specifically for older people (50+) who want to get online but need the right tools and support.

Apply for Your Device Apply for Your Device
Senior person using tablet for digital learning and connection

Get online with our lending library

Who can apply

People aged 50+ who don't have reliable access to a tablet or phone at home.

Priority applicants with additional barriers receiving support

Priority

People who feel socially isolated or have extra barriers (hearing, vision, language, mobility).

Community organizations referring participants to the device lending program

Referrals welcome

Referrals from libraries, health services and community groups welcome.

Senior adult learning digital skills on tablet computer

50+ years

Designed specifically for older adults who want to get connected and learn new digital skills.

Tablet device ready for loan with pre-installed apps

No device at home

For people who don't have reliable access to a tablet or phone at home.

How it works (three steps)

Simple process to get you connected with a device and support

Person filling out online application form for device loan

Apply or be referred

Short online form or phone referral to get started with the lending library program.

  • ✓ Quick online application
  • ✓ Phone referral available
  • ✓ Community group referrals
Person receiving device setup and induction training session

Induction

30–45 minute session (in person or home visit) to set up the device and show you how it works. Sign a simple Device Loan Agreement.

  • ✓ Personal device setup
  • ✓ Step-by-step training
  • ✓ Simple loan agreement
Device being professionally cleaned and factory reset for privacy protection

Return & refresh

When the loan ends, the device is returned, professionally cleaned and fully factory reset before the next person borrows it (privacy protection).

  • ✓ Professional cleaning
  • ✓ Complete data wipe
  • ✓ Privacy protection

Loan length & support

Get the device and support you need to build digital confidence

Typical loan

Up to six months (or as agreed) — plenty of time to build your digital skills and confidence.

Ongoing support

Includes two follow-up clinics and phone help while you have the device — we're here to help you succeed.

Simple application

Short form with just what we need: name, phone, address, preferred pickup location, brief reason for request, accessibility needs, and consent checkbox for the reset & loan terms.

Privacy protection

All devices are professionally cleaned and fully factory reset between loans — your privacy is completely protected.

FAQ

Get in touch

Fill out the form below and we'll get back to you within 24 hours.

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